Course Title

Voice over IP Practical Hands on

Course Description

With Voice over IP now being a major driving force in both enterprise and residential communications this course will demonstrate by theoretical lessons and practical exercises the technologies and expertise required to support this new technology. By using a small VoIP setup the delegate will build and then make VoIP over a closed classroom network.

 

 

Public Schedule
Course Level
This course is set at Introductory level, therefore only basic skills are required, such as the ability to use a PC, a brief understanding of telephony and a basic understanding of IP.
Course Duration
This course length is 2 days. It will include both theoretical and practical information and includes all full colour courseware and end of course certificate.

 

Who should attend?
Engineers, Support Staff, Managers, Sales Executives, anyone who require an information to assist in the planning, deployment and maintenance of the VoIP services..

course objectives

  • By the end of this program the delegate will be able to:

    • Describe, what is VoIP?
    • Understand the term Softphone
    • Understand addressing, including E.164, ENUM, URIs
    • Discuss the main VoIP issues
    • Describe the VoIP architecture
    • Understand the VoIP Protocol Stack
    • Distinguish the different VoIP options, i.e., H.323 & SIP
    • Understand SIP architecture
    • Describe SIP Messages
    • Understand Voice CODECs
    • Understand the Quality of Service requirements
    • Build and test a VoIP working model and complete a voice call and video call

Course Content

  • The following content is a brief list and does not necessarily reflect the total content of the course

    • VoIP Introduction
       Telephony review
       What is VoIP?
       Review of IP
       Benefits of VoIP
       Convergence and Triple Play
       Hands-on: Building a base IP network
      IP Softphones
       What are softphones
       Softphone features
       Softphone variants
       Configuration of softphones
       Hands-on: Installation and configuration of softphones, making and receiving VoIP calls between softphones
      Addressing
       E.164 addresses
       FQDNs and IP addresses
       URIs
       SIP address formats
       DNS and address resolution
       H.323 address formats
      VoIP Issues
       The main issues
       Voice digitisation
       Voice quality
       Voice compression standards
       Packetising voice
       Delay
       Jitter
       Hands-on: Using Wireshark for simple VoIP packet analysis
      VoIP Architecture
       Implementation viewpoint
       Desktop VoIP
       IP hardphones
       Ethernet over Power
       Power over Ethernet
       IP converters
       IP Gateways
       IP PBXs
       Softswitches
       Hands-on: Configuration of IP hardphones, configuration of IP PBX, making and receiving VoIP calls between IP hard-phones and softphones
      VoIP Protocol Stack
       The role of RTP
       RTP and RTCP
       RTP Header
       RTCP Header
       Bandwidth issues
       Hands-on: RTP and RTCP pack-et analysis in detail
      H.323
       Architecture
       Protocols
       Gatekeepers
       Gateways
       Gatekeeper discovery
       RAS
       Hands-on: Direct H.323 be-tween two IP softphones with packet analysis
      SIP
       What is SIP
       Architecture
       SIP Protocol stack
       SDP
       SIP messages
       SIP servers
       Hands-on: Direct SIP between two softphones with packet analysis
      VoIP and Carrier Networks
       Signalling systems within carri-er networks
       Media gateways
       Signalling gateways
       Media gateway controllers
       Megaco & H.248
       SIGTRAN
       Hands-on: Configuration of IP gateway and VoIP calls from IP phones to analogue tele-phones
      Video over IP
       Video applications
       Digitising video
       Video codecs
       Video over IP issues
       Videoconferencing compo-nents
       Video over IP protocol stack
       Hands-on: Making a video telephony call over IP between
      two softphones with packet analysis
      IP Performance and QoS
       Real time traffic considerations
       DiffServ
       DSCP & ToS
       Queuing techniques used in routers
       RSVP
       MPLS
       Hands-on: Configuration of QoS on IP phones and routers, making calls with QoS metrics set with packet analyse

 

  • Course fees: QAR4400 for the 2 day course inclusive of; courseware, additional subject information on CD, buffet lunch, morning & afternoon beverages
  • Course start date: 25/4/2012
  • Course Start Date 23/5/2012
  • To book any of the dates above, please email coursebooking@khalidtrainingcenter.com
  • Course fees are payable at least five working days prior to the course delivery date on all public scheduled courses
  • Joining instructions and all relevant information will be sent via email prior to the course start date